Jay

CEO AND PRESIDENT

Jay is our CEO and President. Jay has over 26 year’s experience leading small and large organizations, delivering services and products with a focus on customer service and quality. Jay is a prior business owner where he has spent time scaling operations from grounds up successfully while creating a positive culture and work environment. His personal life experiences have led him to take a special interest and passion in providing high quality in-home care services and elder care services which led him to start Assisting Hands Home Care. Jay holds a BS/MS as well as an MBA.

Michelle

Director of Operations

Michelle is our Director of Operations. She has over 12 years experience in senior care and hospice. Prior to joining Assisting Hands Home Care, Michelle was a VP of Operations for a home care agency where she oversaw day to day operations. Michelle has been in leadership roles as well as staffing, management, training and training development. She has extensive experience in Dementia, and Parkinson’s care. She studied Kinesiology. She takes pleasure in continuing to educate herself on new products and treatments that can further help the population she serves.

Radonna Scott

Director of Community Partnerships

Radonna Scott is our Director of Community Partnerships. Driven by purpose and guided by empathy, Radonna combines her sales expertise with a heartfelt dedication to advocating for the unique needs of older adults. Her highly motivated and skilled approach has helped countless families navigate care solutions with confidence and peace of mind. Radonna has an extensive background in the healthcare sector, with a strong record of leadership across senior care services. Most recently, she has served as Director of Community Relations at an assisted living community, Chief Marketing Officer at a long-term acute care hospital, and Area Director of Sales for home health and hospice.

CHRISTINA

RECRUITING & ADMINISTRATION

Christina is our Recruiting & Administration Coordinator. Christina oversees our recruiting, onboarding, and office administration. Christina comes with prior experience in the home care industry having worked as a Service Coordinator where she was responsible for scheduling, client coordination, and orientation. Prior to spending time in the home care industry, Christina worked in real estate as a loan processor and prior to that was in the cosmetology field.

Juliane

Scheduling & Staffing Coordinator

Juliane is our scheduling and staffing coordinator. She has years of experience in customer service, administrative clerical duties, and being a caregiver as well. Before joining Assisting Hands, she was a Caregiver at a Home Care facility. She also worked as a Dispatcher/ Administrative Assistant for a plumbing and drain company. Juliane was born and raised in the Bay Area. Although she is kind, she takes her tasks seriously, especially if it involves caring for another. She enjoys cooking and exploring authentic cultural experiences.

Adrian

Scheduling Coordinator

Adrian is our scheduling coordinator, and has been in the healthcare field for over 24 years. He was a CNA and has worked in Hospitals, Assisted Living facilities, Skilled Nursing and Rehab facilities, and has spent over 10 years in Home Health as well. He also managed Residential Rehabilitation Housing overseeing the staff and worked developmentally disabled. He has taken on multiple administrative roles within home care agencies.

Nicole Pimentel

Client Care Manager

Nicole is our Client Care Manager and is dedicated to creating a positive and supportive experience for both clients and their families. She began her journey as a caregiver, where she built meaningful relationships with clients and gained valuable experience supporting their daily needs. In her current role, Nicole focuses on client assessments, coordinating care plans, and ensuring clients feel comfortable and well cared for every step of the way. She has a degree in Health Sciences from Cal State, East Bay. In her free time, Nicole enjoys going on walks with her dog, biking, weekend road trips, and watching movies.